Apr 22, 2010
A reference copy of the "Ladder of Accountability", as described in a video produced by True Blade Systems.
The Ladder of Accountability video is available in 1080p on YouTube.com.
||Fix the Problem
||Own the Problem
||Wait and Hope
Special thanks to all my colleagues and associates who consistently strive to be accountable. A graphical version of the Ladder of Accountability is shown below.